Absolutely! Tracking your order is easy and hassle-free. Once your order ships from our production facility, we’ll send a tracking number to the email address used during checkout. To ensure you receive this email, please add our domain, callforsign.com , to your email’s safe sender list and check your spam or junk folder just in case.

You can also track your order directly through your callforsign account:

1.    Log in to your account by clicking "My Account" and entering your username and password.

2.    Go to "My Orders" to view the current status and tracking details of your order.

Stay informed about your shipment every step of the way!

Yes, we offer expedited shipping for fast and convenient delivery! In fact, you can receive your order as soon as tomorrow. Please note that orders placed after 3 PM (EST) will be processed as if placed the following day.

During checkout, you’ll have the option to select your preferred delivery date. The available options may vary depending on factors like the quantity, size, and timing of your order. We’re committed to getting your items to you as quickly as possible while ensuring top-notch quality!

We partner with trusted carriers like FedEx, UPS, and DHL to ensure reliable and timely delivery. The specific carrier for your order is determined based on factors such as the size, quantity, and destination of your shipment.

Rest assured, we select the best option to deliver your order quickly and safely to your doorstep.

We offer simple and transparent flat-rate shipping options for every order:

• Ground Shipping: $14.99 per order
• Express Shipping: $25.99 per order

Choose the option that best suits your delivery needs during checkout. Whether you’re planning ahead or need your order in a hurry, we’ve got you covered!

Tracking your order is simple! Once your order ships from our production facility, we’ll send the tracking number to the email address used during checkout. To ensure you receive this email, please add our domain, callforsign.com, to your safe sender list and check your spam or junk folder if needed.

You can also find your tracking number by logging into My Account:

1. Go to Order Status to view your shipment's progress.
2. If your order status shows “Shipped,” you’ll see a tracking number link next to each item for easy access to shipping details.

Stay informed about your order every step of the way!

We’re sorry to hear about this! If your product arrives damaged or has a manufacturing defect, we’re here to help. Please reach out to our customer support team as soon as possible:

• Call us directly at (646) 249-4402
• Email us at admin@callforsign.com

Our team will work quickly to resolve the issue and ensure you’re completely satisfied with your order. Your satisfaction is our priority!

We make checkout easy and secure by accepting a variety of payment methods, including:

• Visa
• MasterCard
• American Express
• Discover Card
• PayPal

No matter your preference, you can shop with confidence on our secure website!

Yes, absolutely! When you place an order online, you’ll receive an Order Confirmation email, which serves as your receipt. Additionally, you can access and print receipts anytime from your account:

1. Log into My Account (created when you place your first order).
2. Go to the Invoice tab to view and download your receipt.

This feature also helps you track your order history with ease. If you need further assistance, our support team is happy to help!

To ensure your design prints perfectly, please follow these file setup guidelines:

General File Specifications:

• File Types: Submit files as a flattened PDF (single page) or JPEG.
• Flatten Objects: Ensure all objects, gradients, swatches, symbols, special effects, and transparencies are flattened.
• Outline Text: Convert all text to outlines.
• Crop Marks and Bleeds: Remove any crop marks or bleed areas to avoid them being printed.
• Exact Size: Your file must match the exact size ordered (exceptions include Gallery Wrap Fold Edge and template-based products).
• Color Mode: Use CMYK only; we do not support Pantone, 5th, Spot, or RGB colors.
• Resolution: Maintain a resolution of 150 dpi.
• File Size: Keep files under 300 MB for upload.

Template Guidelines:

• Design on a separate layer over our template.
• Delete any template text, blue spaces, or guidelines before saving your file; otherwise, they will be printed.
• Save the design as a flattened PDF or JPEG at full size (150 dpi).

Additional Notes:

• Hidden Layers: Remove anything in your file you don’t want printed, including hidden layers or template guidelines.
• Embedded Elements: Make sure all objects are embedded and flattened.
• Compound Paths: Completely rasterize or flatten compound paths to avoid printing errors.
• Oversized Files: Files larger than 200 inches can be scaled down proportionally.
• Panel Jobs: For panel printing, include a minimum 1-inch overlay.
• White Material: We print on white material. Any blank areas in your design will print as white.
• Safety Margins: For advertising flags, leave at least a 2-inch safety margin from all edges to prevent text or graphics from being cut or hemmed.

Important Tool-Specific Notes:

• If working in InDesign, export the file to Illustrator or Photoshop first, then save as a JPEG.
• Templates: The uploaded file should match the exact template size provided. Do not scale the template; save it as a 150 dpi flattened file.

If you have questions or need assistance, our support team is here to help!

• Phone: 1-646-249-4402
• Email: admin@callforsign.com

To ensure the best quality for your custom banners, we recommend using the following file types:

Accepted File Formats:

• EPS (Encapsulated Post Script)
• AI (Adobe Illustrator)
• PDF (Adobe Reader PDF)
• PSD (Adobe Photoshop)
• JPEG (High-Resolution JPEG)
• TIFF (High-Resolution TIFF)

File Preparation Guidelines:

• Convert Fonts: Before sending your file, convert all fonts to outlines or curves.
• Sizing: Ensure your artwork proof is proportional to the exact size of your custom banner.
• Bleeds: Do not include bleeds unless they are part of the graphic design.
• Text Safety Zone: Keep all text at least 2 inches away from the edges of the banner to avoid interference with grommets.

Important Notes:

• Image Resolution: PSD, JPEG, and TIFF files may appear blurry when enlarged if their resolution is too low.
• Avoid Thumbnails: Thumbnail JPEGs or GIFs are not suitable for large prints due to poor quality.

For the sharpest and most professional results, ensure your files are high resolution and adhere to these specifications. If you have questions about your file setup, contact us for assistance at:

• Phone: 1-646-249-4402
• Email: admin@callforsign.com

Your satisfaction is our top priority! If you’re not happy with the proof of your banner, our design team will collaborate with you to make adjustments until it meets your expectations. We’re committed to creating a banner you’ll love.

Feel free to share your feedback or specific changes you’d like to see, and we’ll work together to ensure the final design is exactly what you envisioned.

For any questions or assistance, contact us at:

• Phone: 1-646-249-4402
• Email: admin@callforsign.com

Unfortunately, no changes can be made to your artwork after it has been approved and sent to production. Once the approval is finalized, the design moves directly into the production process to ensure timely delivery.

We recommend carefully reviewing your artwork for any errors or adjustments needed before submitting your final approval. If you have any concerns, our team is here to assist before production begins!

For further questions, feel free to contact us:

• Phone: 1-646-249-4402
• Email: admin@callforsign.com